At Ethos, customer satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we’re here to help.
Returns
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Returns are accepted within 30 days of delivery.
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Items must be unused, undamaged, and in their original packaging.
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Proof of purchase is required.
Non-Returnable Items
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Clearance or sale items.
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Personalized or special-order products.
Return Process
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Contact Zacharyfe1995@outlook.com with your order number and reason for return.
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We will provide return instructions and the return address.
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You are responsible for return shipping costs unless the product arrived defective or incorrect.
Refunds
Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect your returned item.